At Steve’s Smart Repairs, we understand that the inconvenience of being without your vehicle during repairs can be a significant concern. To alleviate this stress, we proudly offer a FREE courtesy car with every repair, regardless of the scale of the work required. This service exemplifies our commitment to ensuring a seamless experience for our valued customers.
Our 13-strong fleet of courtesy cars plays a pivotal role in enhancing the overall repair process. Unlike many repair shops, we don’t lease these vehicles; they are owned and meticulously serviced by us. This ownership approach not only underscores our commitment to reliability but also allows us to provide these cars with full insurance coverage. This means that, when you entrust your vehicle to us for repair, you receive a temporary replacement that is fully insured, offering you added peace of mind during the repair period.
In line with our dedication to transparency, we implement a no-damage charge policy for our courtesy cars. This means that, unless you are deemed at fault and a claim is generated, there are no additional charges to you, even if our cars incur minor damages during the courtesy period. In case of an at-fault incident, a £500 excess would apply, ensuring a fair and reasonable resolution.